system_administration_guide.qxp 4/17/2010 11:36 AM Page 1Home PageTable of ContentsSys Admin
132. Dial the station number OR use the [205] PASSCODEUP and DOWN keys to scroll through PASSCODE:!!!!the keyset numbers and press the right soft key
iDCS / ITP / SMT-i / DS 5000 KEYSETSCOUNT 1 2 3 4 5DIAL 0 < > . ) 0 DIAL 1 space ? , ! 1DIAL 2 A B C @ 2DIAL 3 D E F # 3DIAL 4
17PROGRAM STATION GROUP NAMESThis program is used to assign a character name or identification for each stationgroup. You may assign a name 11 charact
19iDCSKEYSETSDS 5000 SERIES KEYSETSSMT-i SERIES KEYSETSACETransferSpeakerVOLUMEBDF28D KEYSET, 18D KEYSETPROGRAMMABLE KEYS LAYOUT8D KEYSET PROGRAMMABLE
21Open customer programming and follow the instructions below.ACTION DISPLAY1. Press TRSF and then dial 705 SYS SPEED DIALDisplay shows the first numb
23PROGRAM PERSONAL SPEED DIAL NUMBERS FOR OTHER STATIONSIndividual station users can program their own numbers,but in cases where this isnot practica
25PROGRAM PERSONAL SPEED DIAL NAMESFOR OTHER STATIONSEach individual station user can program his/her own names but in cases where itis impractical
273. Enter in the message using the PGM.MESSAGE (16)procedure in Program Station Names IN THE SHOWROOMand press the right soft key to returnto step 2
29SG...Station Group ...501–509 for the OfficeServ 7030501–519 for the OfficeServ 100,OfficeServ 7100, O
31STATION TIMERSEach station can have five timers customized for them to accommodate stationusers with individual work habits.These timers are as foll
SYSTEMADMINISTRATIONANDSPECIAL FEATURES GUIDEforOfficeServ™ 7000 SeriesMay 2010Samsung Telecommunications America reserves the right without prior not
ACTION DISPLAY1. Press TRSF and then dial 728 TRANSLATION:(001)Display shows first entry DIGIT:2. Dial entry number (e.g., 005 or 0005) TRANSLATION:(0
35CUSTOMER SET RELOCATION This program is used to swap information associated with two stations. All assign-ments such as trunk ring,station group, st
37SYSTEM MAINTENANCE ALARMSThe OfficeServ 100, OfficeServ 500,and OfficeServ 7000 systems provide a featurethat self-checks for any failures.If a fail
system_administration_guide.qxp 4/17/2010 11:40 AM Page 48Home PageTable of ContentsSys Admin
STANDARD TELEPHONEUSER GUIDEDecember 2009Samsung Telecommunications America reserves the right without prior notice to revise information inthis guide
TABLE OF CONTENTSABOUT THIS BOOK ...1THINGS YOU SHOULD KNOW ...
ABOUT THIS BOOKThis booklet provides instructions for using an industry standard single line tele-phone set with the OfficeServ 100, OfficeServ 500, a
3SYSTEM TONESThe system provides several tones to assist you. Some of these tones are alreadyfamiliar to you.Intercom Dial Tone—A steady tone that ind
RECALL DIAL TONEHookflash and then dial 18 to disconnect your outside call and receive telephonecompany dial tone for a new call.BUSY LINE QUEUING WIT
CALLING YOUR SYSTEM OPERATOR•Lift the handset and dial 0 to call your system operator or group of opera-tors. •If you want to call a specific operator
SYSTEM ADMINISTRATOR PROGRAMMINGCustomer Level Access ...
TRANSFERRING CALLSTransfer is used to send any call to another extension in one of two ways. You canperform a screened transfer by informing the other
FORWARD ALL CALLSTo forward all of your calls to another station:•Lift the handset and dial 601 followed by the destination you want yourcalls to forw
13DIALING FEATURESSPEED DIALING You can dial a preprogrammed telephone number stored in the system-widespeed dial list of numbers 500–999 or
PAGING AND MESSAGINGMAKING AN INTERNAL PAGETo make an announcement through the keyset speakers in the idle condition:•Lift the handset.•Dial 55 plus z
CANCELING A MESSAGEYou can cancel a message indication that you have left at another station.•Lift the handset.•Dial 42 plus the extension number of t
To enter an account code by interrupting the conversation:•While on an outside call perform a hookflash, receive confirmation tone,and dial 47.•Dial t
PERSONAL SPEED DIAL NUMBERSCODE NAME TELEPHONE NUMBER00 _________________________ _________________________01 _________________________ ______________
N O T E SPERSONAL SPEED DIAL NUMBERSCODE NAME TELEPHONE NUMBER25 _________________________ _________________________26 _________________________ _____
N O T E SSTD TelephoneHome PageTable of Contents
Offi ceServTM Hospitalityfor the Offi ceServTM 7200 and Offi ceServTM 7400SYSTEM ADMINISTRATOR GUIDESamsung Telecommunications America, Inc. reserves the
2SPECIAL FEATURESSYSTEM RING PLANSYour system is designed to have a maximum of six different Ring Plans. Each ringplan can be programmed to a
Copyright 2008Samsung Telecommunications AmericaAll rights reserved. No part of this manual may be reproduced in any form or by any means—graphic, e
NIGHT SERVICE OPERATION ...22Automatic Night Service ...
CHECK IN / CHECK OUTCHECK IN / EXPRESS CHECK INThere are three methods that can be used, by an administrator display keyset, when checking a guest int
412. Select if the cash deposit is to be applied Cash Deposit to the cost of the room or to phone calls. ROOM PHONE The deposit type not sel
612. Pressing EXIT will complete the check in Name:John Smith procedure and return your telephone to EXIT PRINT idle. 13. Press PRINT t
COUNT 1 2 3 4 5DIAL 0 Q Z . ) 0DIAL 1 space ? , ! 1DIAL 2 A B C @ 2DIAL 3 D E F # 3DIAL 4 G H I $ 4DIAL 5 J K L % 5DIAL 6 M N O ^ 6DIAL 7 P R S &
10CHECKING A GUEST OUT OF A ROOM USING THE HOTEL KEYACTION DISPLAY1. Press HOTEL key. Room Check Phone Stat Out Bill 2. Press OUT soft key.
12ADDING CREDIT TO A ROOMACTION DISPLAY1. Press the CREDIT key and enter Enter Room the room number (either manually on NUMBER:XXXX the keypad o
14EXECUTIVE DO NOT DISTURBSetting an Executive DNDACTION DISPLAY1. To set DND for a Guest Room Enter Extension Press SET DND key. Number: 2.
16GUEST SERVICES BILLINGA billable item or service may be added to a guest’s room bill by either a display keyset or a single line telephone.A display
4When the second or third option is selected the barger will take priority over theline. This means unless you (barger) hang up first, the station or
SINGLE LINE TELEPHONE BILLING INSTRUCTIONSTo bill an item to a room from a Single Line Telephone:• Lift the handset and receive dial tone.• Dial the
20LOBBY PHONE SERVICEThis feature allows an administrator display keyset to bill a call from a remote loca-tion, such as a lobby phone, to a guest’s r
22 NIGHT SERVICE OPERATIONYour system is designed to have alternate modes of operation generally designated as NIGHT service. NIGHT service permits in
WHEN USING A DISPLAY KEYSET WITH MULTIPLE RING PLAN KEYSACTION DISPLAY1. Press the RING PLAN (RP) key desired. Enter Passcode2. Enter passcode3.
ENHANCED USER PROGRAM KEYThe enhanced user program feature will allow the Hotel Manager or Administrator to access certain areas of the Offi ceServ 500
28PRINTING A PHONE BILL FOR A ROOMACTION DISPLAY1. Press the HOTEL key. Room Check Phone2. Press PHONE BILL. Stat Out Bill 3. Enter the
30 ROOM STATUS REVIEWAn administrator keyset can view the room status condition of guest and meeting rooms. Room status can be viewed on an individua
10. Pressing the HOLD key will print a report of all the rooms that are being held for later check out.11. Pressing the ALL key will print out a
MAID SERVICEHousekeeping and maintenance personnel can also update the status of a room. When a room is checked out or reaches the automatic daily up
36SETTING A WAKE UP CALLIf your keyset is programmed with a WAKEUP key you can use this key to enter a WAKE UP time for a guest room, clear a previous
6NOTE: Outgoing DISA calls are controlled by the dialing class of the station identi-fied by the security code.The DISA line must have disconnect supe
PRINTING A WAKE UP REPORT FOR A GUEST ROOMACTION DISPLAY1. Press the WAKEUP key and Wake Up Call select PRINT. PRINT SET CANCEL 2. Enter the
8USING AUTHORIZATION CODESAfter going off-hook, the station user must dial ! followed by a four digit authori-zation code. If you enter a correct code
TEAR HERECALLER ID SPECIAL FEATURESINVESTIGATE [ISPY]Investigate allows selected stations with a special class of service to investi-gate any call in
11CHANGING FEATURE PASSCODEYou can change individual feature passcodes. This program is used to change thepasscodes for several features. These featur
Comentários a estes Manuais